Frequently Asked Questions

FAQ Here are answers to questions you may have about your stay.
 

How many residences are on the Braeside Property?
There are three residences - With a minimum of 100 metres separating each residence, plus trees and foliage, privacy has been maximised. You will struggle to see any other guests! Nevertheless, each residence has its own private views of the surrounding farm, mountains and trees.
 

What is the check-in procedure?
Simply tell us what time you expect to be arriving. We'll be waiting on the property for you with your keys. Since pre-payment is required 7 days in advance, there is no check-in formalities required.

Do you service the residences daily?
Fresh linen is fitted to all beds and fresh towels are in each bathroom before you arrive. The residence is serviced weekly if you are a long stay guest.  A daily maid service is available, please advise us before hand, an additional fee will apply.
 

Are any meals included in the tariff?
All residences have a complete kitchen (large fridge, dishwasher, microwave, cooktop, oven, and all cooking and eating utensils) designed to make self-catering as easy as possible. No meals are included in the tariff. However, a breakfast provisions box is available as an optional extra. It is delivered each morning at time desired by the guest. The cost is $35 per morning for 2 people.

For evening meals Stanthorpe or Warwick, a distance of 27 kilometres, has an array of restaurants and eating establishments or we can arrange catering or pre-order groceries for you.
 

How will you confirm my reservation?
All reservations are confirmed within 24 hours of receipt of the booking fee by e-mail.
 

How long will it take to reach Braeside Homestead?
Approximate traveling times are as follows:
 

Brisbane Airport 2.5 hours;
Toowoomba 1 hours;
Sydney 8.5 hours;

Can my reservation remain a surprise to my partner?
Many guests surprise their partners for a special occasion or celebration. We need to be made aware of where to discretely send confirmations (if indeed that is necessary) and after that, the keeping of the secret is up to you. You may also like us to order flowers to be in your residence upon arrival.

We are also committed to protecting our guests’ privacy before, during, and after their stay with us.
 

How much deposit is required?
$150 to secure the booking, then full payment within 7 days of your intended stay.
 

Can I pay for a gift certificate for someone else?
Gift certificates are available to be sent out to any person designated. They cost no more than the standard charges on the services stipulated in the Tariff and Other Services pages. Payment in full is required before we issue Gift Certificates.
 

Are there laundry facilities?
Each residence has it's own individual laundry facility complete with washing machine, dryer, sink, iron and ironing board.
 

Are there business facilities?
Each residence has a notebook jack for Internet connection as well as WIFI access. There is a multi-function printer, scanner, facsimile and photocopier in each residence.
 

Smoking Policy
We have provided facilities for smokers on the decking outside of each residence. We emphasise the non-smoking nature of our accommodation. Should prospective guests wish to smoke inside, then our property is not suitable for them.
 

Do you cater for children?
We suggest parents give some serious consideration if they should or should not bring children to the farm. It is impossible for us to childproof the property. Children require continuous supervision. Potential problems include falling in the creek, climbing the windmill, eating poison, playing with the chainsaw in the stables or falling through the floor in the derelict barn. We are also concerned about the large glass windows in the homestead which were installed in the 1800s, they are not made of safety glass. Parents should give serious thought to the level of supervision they will be required to provide if they bring children.

If you are planning a group function on the property we require that continuous supervision be provided by hiring nannies and marking selected areas as designated play areas.

Do you cater for pets?
Pets are generally not permitted on the property and under no circumstances are they allowed inside the residences. However the homestead does have a dog kennel and may be used on the condition that the dog remains chained up, while not being fully supervised. There is extensive wildlife in the native trees and we want to encourage it, also, under Queensland Government Law, land owners who find stray dogs threatening their livestock are entitled to destroy the animal on the spot. If your dog strays onto a neighboring property, it may not return.